Ulstèr-Scotch - Ulster Scots
Accessible Wittens
The Männystrie fur Kintra Pairts Fordèrin bes committed tae maakin the wittens hit gies oot es accessible es possible tae oor customers.
Forebye Inglis monie ither leids ir uised i Norlin Airlan includin’ locail leids, (Airish an’ Ulster Scots), minoritie ethnic leids, (laike Polish an’ Portugese), an’ British an’ Airish Sign Leid.
We wul leuk intae axins tae gie key wittens i thaim an’ ither leids an’ wul dae quhat wur fit tae tae gie a han’. We can gie wittens i ither formats forebye fer thaim wi’ hannlins wi’ sicht ir heirin, laike Braille, audio format ir Sign Leid videos.
The Depairtment’s guide tae Making Information Accessible 
(216KB) hes mair wittens aboot the services we can gie.
We hae a screevit Code o’ Courtesy (37KB)forebye at saies hoo the Depairtment dales wi’ Ulster Scots unner hit’s commitments unner the European Chairter fer Locail an’ Minoritie Leids.
General Wittens
The Männystrie fur Kintra Pairts Fordèrin (DRD) bes yin o’ 11 depairtments o’ government i Norlin Airlan.
Amang the main airts o’ DRD’s waark ir:
- Regional Strategic Plennin an’ development policies;
- Transport Strategy;
- Public Transport Policie an’ performance
- Sim policie an’ heftin waark fer air an’ sea ports;
- Policie oan watter an sewerage services an’ owresicht o’ the Depairtment’s sharehaulder interest i Norlin Airlan Watter; an
- Provision an’ apkeep o’ aa public roads.
Click oan the links ablow fer mair wittens oan wies o’ getting oantae :
Ports an’ Public Transport Division
Kintrie-pairt Ettlin an Reengin Shaidin
Roads Service bes the onie authoritie i Norlin Airlan leukin aboot mair nor 25,000 kilometres o’ public roads alang wi’ aboot 9,000 kilometres o’ fit pads, 5,800 brigs, 261,000 street lichts an 370 public car pairks. The main waark o’ Roads Service bes tae mak siccar at:
•Missures ir tuk tae gie effect tae the Regional Transportation Strategy fer Norlin Airlan 2002 – 2012;
•The netwaark o’ public roads bes leuked aboot, kept ap an’ developed.
•Aa o’ oor waark bes carriet oot i a fair an’ equitable wie.
Roads Service biggs an’ keeps ap roads an’ leuks aboot:
- Street Lichtin
- Traffic Control
- Wunther Services (Road Saltin’)
- Strangford Lough Ferry Service
- Public Car Pairkin
- Pairkin Badges fer fowk wi’ disablements
- Reddin Sheughs
- Sneddin gress tae keep sichtlines clear
- Improvements tae wee roads
- Brigs
- Unco loads
- Response tae fluids
Roads Service dusnae leuk aboot:
- Street cleanin’ (locail councils)
- Waarks bae utility companies
- Street Troggin Licences (locail councils)
- Street Naimin (local councils)
- Shiftin’ abandoned cars (locail councils)
- Road Safetie teachin’ (DOE)
- Pairkin spaces fer fowk wi’ disablements oan private propertie, eg shoppin’ centres (lan’ owner/occupier)
Contact:
Roads Service Heidquarters
Roads Service Headquarters
Clarence Court
10-18 Adelaide Street
Belfast
BT2 8GB
Tellyphone: (028) 9054 0540
Fax: (028) 9054 0024
Textphone: (028) 9054 0022
E poast: roads@drdni.gov.uk
Roads Service waarks ootae fower regional heidquarters i the Noarth o’ Airlan forebye
Roads Service Norlin Division
Roads Service Northern Division
County Hall
Castlerock Road
Coleraine
BT51 3HS
Tellyphone: (028) 7034 1300
Fax: (028) 7034 1430
E poast: roads.northern@drdni.gov.uk
Roads Service Aistern Division
Roads Service Eastern Division
Hydebank
4 Hospital Road
Belfast
BT8 8JL
Tellyphone: (028) 9025 3000
Fax: (028) 9025 3220
E poast: roads.eastern@drdni.gov.uk
Roads Service Soothern Division
Roads Service Southern Division
Marlborough House
Central Way
Craigavon
BT64 1AD
Tellyphone: (028) 3834 1144
Fax: (028) 3834 1867
E poast: roads.southern@drdni.gov.uk
Roads Service Wastern Division
Roads Service Western Division
County Hall
Drumragh Avenue
Omagh
BT79 7AF
Tellyphone: (028) 8225 4111
Fax: (028) 8225 4010
E poast: roads.western@drdni.gov.uk
Forebye thon hit leuks aboot:
•The Badge Scheme fer Fowk wi’ Disablements (bleue badge) thon gies a pairkin scheme fer drivers i Norlin Airlan wi’ sim disablements.
Contact:
The Badge Scheme fer Fowk wi’ Disablements
Disabled Persons Badge Scheme Central Office
Castle Barracks
Wellington Place
Enniskillen
Co. Fermanagh
BT74 7HN
Tellyphone: (028) 6634 3700
Fax: (028) 6634 3730
E poast: disabledpersons@drdni.gov.uk
•Reenginwut NA bes an ingang o tha Mïnnystrie o Kintrie Fordèrin tae gie fowk tha inlat tae uise walins fur gettin aboot ’at’s no sae ill oan tha yird, tha like o trevellin or gaein oan a bike, bus or train, or in a motor alang wi ither bodies.
Yins gaein tae thair wark – Gin ye gie tha feck o fowk tha scowth, the’ll wale thair ain motor furtae get aboot. Still an withal, seein tha nummers o motors oan tha gates is getting ooty al hans an tha ootcum’s tha reek an fowk takkin bad wi’t, we maun graith ither wyes o daein it. It’s aye tha wye o’t ’at a motor’s kerryin jist tha yin bodie, an thon’s a soart o reengin ’at’s no eident. Eikin til tha nummer o yins gettin convoyed in ilka motor bae priggin fowk tae uise buses an trains an axin fowk tae gie ither bodies a lïft wi thaim, is baith no sae ïll oan tha yird.
Maistèrmen – Getting tae yer wark is mair an mair a pall gat fur aabodie gaein bak an forrit frae hame, nae mettèr whit wye ye reenge.
Mair an mair thrang gates weers til langer times fur convoyin, an syne consarns an bodies thair lane is landit wi chairges. Seein tha trinnlin o motors is growein at 3 tha hunnèr ilka towmond, thar’s nae bettèrness gin we dinnae men tha wye we guide oorsels in reengin.
Tha eikin tae motors oan tha gates is ïll oan tha yird, bak-gaun fur oor poust an is sair oan tha nummers at’s daen a mischief wi’t.
Reenginwut NA is leukkin fowk tae graith ‘Warkplace Reengin Redes’. A Warkplace Reengin Rede ettles at guidin wark-airtit maittèrs adae wi convoyin an oan graithin roadins furtae gie a han tae redd up onie palls.
Schuils – Ower tha 20 yeirs ’at’s by, tha nummer o weans gaein tae tha schuil in a motor is doobled gat bae whit it wus afore (tae near 40 tha hunnèr) an insteid o tha ‘Schuil Trevel’ ye hae tha ‘Schuil Hurl’. This haes weerit til mair an mair thrangness, maist o aa ootby schuils, an it’s sair oan tha safétie o tha gates, tha poust o bodies, fylement o tha air an tha gates o leevin thereaboots.
The’r caa’in Reenginwut NA neibort wi tha Männystrie o Lear, DOE Gates Safétie Shaidin, Sustrans, Poust Fordèrin Agentrie an Translink
Contact:
Reenginwut Norlin Airlan
Transportation and Engineering Policy Unit,
Clarence Court
10 - 18 Adelaide Street
Belfast
BT2 8GB.
Tellyphone: 0845 378 0908
E poast: info@travelwiseni.com
•Pairkin Enforcement thon bes leuked aboot bae NCP Services Limited unner contract tae Roads Service. NCP hae teams o’ Traffic Attendents wha patrol streets an’ car pairks an’ gie oot Penalty Chairge Noatices tae vehicles at ir breakin’ traffic ir pairkin rules. Roads Service leuks aboot administerin the enforcement operation, i.e. processin’ ivry Penalty chairge Noatice, dealin’ wi’ payments an’ reponin’ tae appeals.
Gif ye hae tae get oantae the Pairkin Enforcement Unit ye maun dae sae wi’ a screed.
Contact:
Roads Service Pairkin Enforcement Unit
Roads Service, Parking Enforcement Unit
R205, Clarence Court
10-18 Adelaide Street
Belfast
BT2 8GB
Ports an’ Public Transport Division an’ Public Transport Performance Division sponsor the Norlin Airlan Transport Houldin Companie. DRD gies catter an administrative hefts tae gie a han’ tae mak’ siccar o’ the delivery o’ public transport policie i Norlin Airlan. Thon gaes tae the plennin, delivery an’ owresicht o’ public transport i Norlin Airlan. The division hefts public transport an’ the gien o’ port services forebye bae settin’the laa maakin an’ owresicht framewaark fer rail, air an’ sea ports.
Ports an’ Public Transport Division isnae responsible fer the rinnin o’ buses ir trains ivry day. Thon bes leuked aboot bae the Norlin Airlan Transport Hauldin Companie, at gies road an’ rail transportation services an operates as Translink .
Contact:
Ports an’ Public Transport Division
Department for Regional Development
Ports and Public Transport Division
Clarence Court
10-18 Adelaide Street
Belfast
BT2 8GB
Tellyphone: 028 9054 1128
Fax: 028 9089 3906
E poast: transport.policy@drdni.gov.uk
Watter Policie Division leuks aboot gien adwice tae the Meenester oan matthers adae wi’ watter an sewerage. Through the Drinkin’ Watter Inspectorate hit leuks aboot the regulation o’ the fitness o’ supplies o’ public drinkin’ watter.
Norlin Airlan Watter bes a companie owned bae government, stairted i Aprille 2007, quhar DRD bes the onie sharehaulder. Hit leuks aboot gien watter an’ sewerage services i Norlin Airlan.
The Norlin Airlan Authority fer Utility Regulation (The Utility Regulator) leuks aboot the economic owresicht o’ NIW i peerticular the development an’ apkeep o’ a Price Control Mechanism. The Consumer Cooncil fer Norlin Airlan leuks aboot the interests o’ consumers oan watter an’ sewerage services an’ leuks intae giens oot aboot NIW. The Depairtment o’ the Environment’s Environmental Agency ir the environmental owreseers fer NIW.
Contact:
Watter Policie Division
Department for Regional Development
Water Policy Division
Lancashire House
5 Linenhall Street
Belfast
BT2 8AA.
Tellyphone: (028) 9054 2985
Fax: (028) 9054 7875
E poast: waterpolicy@drdni.gov.uk
The Sharehaulder Unit leuks aboot the Depairtment’s sharehauldin interests i NI Watter. The purpone o’ the Sharehaulder Unit bes tae leuk intae NIW’s business performance an’ tae engage wi’ the companie boord, chair an heigh heidyin oan strategic an’ sharehaulder matthers laike boord appointments an’ pey, business plens an’ NIW performance.
Contact:
The Sharehaulder Unit
Department for Regional Development
Shareholder Unit
Lancashire House
5 Linenhall Street
Belfast
BT2 8AA
Tellyphone: (028) 9054 2990
Fax: (028) 9054 7875
E poast: shareholder@drdni.gov.uk
Kintrie-pairt Ettlin an Reengin Shaidin
Tha Shaidin haes tha ontak o tha Kintrie-pairt Graithin Roadin . Tha Roadin gies an able an lang-wisit sicht o tha oncum o Norlin Airlan frae this oot tae tha yeir 2025. It haes tha ontak forbye o kerryin oot scances, pruif-castin an owergangin tha throchin o tha Roadin.
Tha Shaidin haes tha ontak o desarnin whit wye tae guide tha roadin o convoyin hereawa wi its graithin, throchin an pruif-castin o tha Kintrie-pairt Convoyin Roadin an Aisie-ingaed Convoyin Roadin . Forbye, it fens tha mair namelie inpit o tha Männystrie tae oncum ’at’s no sae sair oan tha yird.
Contact:
Kintrie-pairt Ettlin an Reengin Shaidin
Department for Regional Development
Regional Planning and Transportation Division
Clarence Court
10-18 Adelaide Street
Belfast
BT2 8GB
Tellyphone: (028) 9054 0616
Fax: (028) 9054 0604
E poast: shapingourfuture@drdni.gov.uk
Central Claims Unit (CCU) leuks aboot processin’ ivry public liability an’ employers liability claims agin the Depairtment fer Regional Development. Hit hes hit’s heid offaice i Bilfawst an’ a brench offaice i Orchard Hoose, Foyle Street, Londonderry. ]
Contact:
Depairtment fer Regional Development
Central Claims Unit (DRD)
5th Floor, Clarence Court
10-18 Adelaide Street
Belfast
BT2 8GB
Tellyphone: (028) 9054 1110
Fax: (028) 9054 0665
E poast: ccubel@drdni.gov.uk
Depairtment fer Regional Development
Central Claims Unit (DRD)
Orchard House
Foyle Street
Londonderry
BT48 6AT
Tellyphone: (028) 7131 9807
Fax: (028) 7131 9719
E poast: ccubel@drdni.gov.uk
Equality Unit Section 75 o’ the Norlin Airlan Ect 19&98 pits a laafu’ obleegement oan Public Authorities tae cairry oot aa o’ oor waark wi’ due regaird tae the need tae heft equality o’ opportunity an’ guid relations wi’ regaird tae releegious belief, disablement, aige, marriet ir no, dependants an sexual airt.
The Equality Unit leuks aboot implementin the Equality Agenda at hes thrie pairts: equality obleegements unner the Norlin Airlan Ect 19&98, the Anti Poverty Strategy an’ the Human Richts Ect 19&98. Hit consults forebye wi’ the voluntary an’ community sector an’ general public oan implementin’ existin’ policie an’ maakin new policie, wi’ regaird tae equality o’ opportunity an’ guid relations.
Contact:
Depairtment fer Regional Development
Equality Unit
Rm 413C, Clarence Court
10-18 Adelaide Street
Belfast
BT2 8GB
Tellyphone: (028) 9054 0850
Fax: (028) 9054 0064
Textphone: (028) 9054 0642
E poast: equalityunit@drdni.gov.uk
Informal wies o’ gien oot
We ettle tae ansuer yer gien oot quick an’ ye ir axed tae point thon oot tae the boadie ye hae bein dalin wi’. Hooiniver gif ye still irnae content efter thon ettlin tae dale wi’ yer complaint ye’ll bae fit tae stairt the Depairtment’s formal wies o’ gien oot.
Formal Wies o’ Gien Oot – Step 1
Es a furst step ye shud get oantae the Heid o’ Central Management Brench verbally, bae screevin ir oan oor “oanline gien oot foarm” gien fu’ wittens aboot yer complaint. Quhar ye gie oot verbally an hit hes clatters o’ details ye micht bae axed tae pit hit intae a screed. Thon offaicer wul mak’ siccar at yer complaint wul bae leuked intae an wul ettle aa gien a fu’ screevit repone wi’ in 15 waarkin days o’ getting’ hit. Gif a fu’ repone cannae bae gien i thon tim’scale ye’ll bae tauld o’ progress an’ quhan ye’ll get a repone.
Ye can sen’ a screed tae the heid o’ CMB aa:
Heid o’ CMB
Department for Regional Development
Central Management Branch
Room 4-13c
Clarence Court
10-18 Adelaide Street
Belfast
BT2 8GB.
Tellyphone: (028) 9054 1143
Fax: (028) 9054 0642
E poast: cmb@drdni.gov.uk
Formal Wies o’ Gien Oot - Step 2
Gif ye irnae content wi’ the repone fae the Heid o’ CMB ye can get oantae the Depairtment’s Director o’ Corporate Services Unit agin gien fu’ wittens o’ yer complaint. The director wul leuk intae yer case an’ mak a repone i the tim’scales set oot i Step 1.
Ye can sen’ a screed tae the Director o’ Corporate Services Unit aa:
Director o’ Corporate Services Unit
Department for Regional Development
Room 417
Clarence Court
10-18 Adelaide Street
Belfast
BT2 8GB
Tellyphone: (028) 9054 1150
Fax: (028) 9054 0642
E poast: cmb@drdni.gov.uk
I ivry gien oot case the Depairtment wul:
•Acknowledge yer complaint aa yinst. Maistly we wul sen’ oot an’ acknowledgement screed wi’ in 3 waarkin days o’ ye gien oot.
•Treat yer complaint i a confidential wie.
•Leuk intae hit thoroughly.
•Ettle aa maakin a screevit repone tae yer complaint wi’ a fu’ gien intae the ootcum o’ oor speirins wi’ in 15 waarkin days an quhar thon isnae possible, tell ye quhan a repone wul bae maide;
•Apologise gif we hae maide a mistake ir gif a hannlin hes bein caused bae iz;
•Let ye knaw quhat we hae done tae mak’ matthers richt.
Oor wie o’ gien oot isnae instead o’ yer richt tae gie oot the Ombudsman’s offaice. Hooiniver ye shud ken hoo the Ombudsman wul moistly expect ye tae hae uised ivry step o’ the Depairtment’s internal gien oot procedure afore taakin oan yer complaint.
Tae stairt wi’ yer gien oot maun bae brocht tae the Ombudsman bae a Member o’ Parliament (MP)/Member o’ the Norlin Airlan ‘Semmelie (MLA).
Ye can get oantae the Ombudsman i onie o’ the wies ablow:
The Ombudsman
Freepost
Belfast
BT1 6HN
Tellyphone: 0800 34 34 24 (freephone) or (028) 9023 3821
Fax: (028) 9023 4912
E poast: ombudsman@ni-ombudsman.org.uk
I person (atween 9.30am an’ 4.00pm) aa:
The Ombudsman's Office
33 Wellington Place
Belfast
BT1 6HN.
