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Compensation Claims - Who Are We

Compensation Claims are handled by the Central Claims Unit.

The Central Claims Unit was set up in 1989 to provide a uniform claims handling service for public and employers liability claims which were lodged against the former Department of Environment for Northern Ireland. Following devolution, the Unit continues to serve all its existing customers who are predominantly within the Department for Regional Development but also extend to the Department of the Environment, the Department of Finance and Personnel and the Department for Social Development.

Mission

As part of the Department for Regional Development, the Central Claims Unit processes, as efficiently and fairly as possible, all public and employers liability claims lodged against the Department and its Agencies and certain other Departments and Agencies within the time frames set out in its objectives but subject to receipt of the necessary information from the Departments/Agencies on whose behalf it is operating.

Vision

To resolve all public and employers liability claims against customer Departments/Agencies to the satisfaction of all the parties involved.

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Aims

To provide an effective, efficient, economic and equitable compensation service to customers for loss or injury.

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Contact

The Central Claims Unit (CCU) is responsible for processing all public liability and employers liability claims against the Department for Regional Development. It has its Head Office in Middleton Building, High Street, Belfast and a Branch Office in Orchard House, Foyle Street, Londonderry.
You can find all the relevant Contact information in the contact section of this Web site.

Contact Central Claims Unit (Belfast)

Contact Central Claims Unit (Londonderry)

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